When did Access users get an opportunity to voice anything like that? One assumes great features are not going to be removed.
We didn't. MS always makes it's own decisions. MS claims to listen to users, but it is hard to see proof of that.
I can only tell you I have seen some proof of it. It is no secret that Microsoft collects a lot of "telemetry" data from users (or tries to). Whenever you install a Microsoft product you are asked if you want to allow Microsoft to collect this data. The
data is collected anonymously, but it does give MS some input to how the products are used, what features are used, etc. That data is reviewed and impacts the decisions as to what features to work on, what to drop etc.
I can't tell you how or if that data impacted the decision to drop Pivots from Access 2013. I just don't know. But I do know that there are people at MS that do use that data.
But MS has stepped up asking for Customer feedback. They have uservoice pages for most of the products. So if you want new features, enhancements to existing features, or dropped features returned. Then use your "uservoice". Encourage colleagues, friends,
relatives, strangers on the street, etc. to use their "uservoice".