Does Office 365 Home Premium come with ad-free outlook.com e-mail?

Well, Microsoft better wake up.  I won't use any of their products until they fix this.  I use Open Office for word processing and I use my Mac Mail program otherwise, as well as Mailplane.  I have not used MS since my first post here and I influence about 150 people in my organization.  MS must fix this or if they don't care then carry on losing.

That is not what Upgrade to Outlook.com (Premium) web page states.

IJustHelping,

Thanks for trying to help, but see, e.g., my prior comment ("miwwgr replied on  March 21, 2017"):

I believe the gist of my own and others' disappointment/outrage at this situation is that we believe that as Office 365 subscribers, we believe we are entitled to an ad-free version of outlook.com webmail--an improvement over what "the whole world gets...for free."

There are many situations where users can't or don't want to install Office 365 Outlook on a PC/Mac, and/or can't or don't want to install the apps on mobile devices.

One example for me is at work. I have regular (non-365) Office, provided by my employer, and I use the Outlook application for work-related email.

However, I don't want to (and probably can't, and probably could get in trouble if I did) add my personal email accounts to the Outlook application.

Therefore I read personal email in a browser using outlook.com, and would prefer not to see ads.

I continue to see this situation as unfair, and would prefer Microsoft to address it.

But thanks for trying,

miwwgr

The reply listed as 'Most Helpful' on this thread is the this one copied just below my comments.  The point is - we pay, we still get ads, and that hasn't changed through the whole time this thread has been running. It's a curious model, because normally the model is - You pay, you don't get ads OR you don't pay and you do get ads. This 'alternative' model seems to imply the company wants to win both ways. I would venture to suggest that this is a substantial source of discontent, especially when we all get the run-around, trying to get a straight answer to a straight question. Anyway, this 'Most helpful' post sums it up, and I hope it helps you understand my frustration - 

Most Helpful Reply

AM

amaskedman replied on

Apparently, due to the lack of a response addressing your question and the fact I have office365 and still get adds, the answer is no. You pay for Office365 and still get adds.

The answer provided by the MS Tech is typical of the worthless replies we now get from Microsoft Tech Support. Instead of offering a straight forward answer we are referred to a link which has nothing to do with the question. The question is "Why am I getting advertisements on my paid Office 365 account and how do I stop them." If this question is not clear enough I will be happy to reduce it to one syllable words. Ray Dunaway

A long time, very frustrated, Microsoft Customer