Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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  1. Anonymous
    2018-12-10T23:01:40+00:00

    I do not have a Product Key. I have to talk to a person. Give me a phone number to call.

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  2. Anonymous
    2018-10-08T12:23:50+00:00

    We managed to reinstall but cant work out why I am not linked with the other computers

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  3. Anonymous
    2018-08-16T22:45:59+00:00

    Hi,

    Thank you for posting in Microsoft Community.

    As per the issue description, you lost Office 2013 application due to system crash.

    Let me help you with the reinstallation of Office 2013.

    From where did you purchase Office 2013?

    You may sign in to www.office.com/myaccountand check if it displays the Office in the account page.

    If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

    https://officesetup.getmicrosoftkey.com/

    I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

    Thank you.

    I downloaded the software onto another computer and I have 24 days to activate that change, please help me get that done. The other computer is toast and has been destroyed. I want the package on this computer to remain and be the host of the software from this point forward.

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    1 person found this answer helpful.
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  4. Anonymous
    2018-06-30T12:23:18+00:00

    My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

    Was this answer helpful?

    1 person found this answer helpful.
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