Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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  1. Anonymous
    2019-04-11T21:46:35+00:00

    I didn't purchase it. It came with my laptop

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  2. Anonymous
    2019-03-15T16:48:28+00:00

    I bought a year's subscription and downloaded online. Where do I find my receipt?

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  3. Anonymous
    2018-12-10T22:57:04+00:00

    I do not have the Product Key. I have to talk to a person.

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  4. Anonymous
    2018-12-03T10:04:40+00:00

    I think that you  have the wrong person I do not have a daughter by that name. 

    A D.Cousins

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