Computer crashed, lost microsoft office..

Anonymous
2013-04-02T00:58:11+00:00

My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2013-04-02T15:13:54+00:00

Hi,

Thank you for posting in Microsoft Community.

As per the issue description, you lost Office 2013 application due to system crash.

Let me help you with the reinstallation of Office 2013.

From where did you purchase Office 2013?

You may sign in to www.office.com/myaccount and check if it displays the Office in the account page.

If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

https://officesetup.getmicrosoftkey.com/

I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

Thank you.

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  1. Anonymous
    2018-06-20T23:15:26+00:00

    Hi,

    Thank you for posting in Microsoft Community.

    As per the issue description, you lost Office 2013 application due to system crash.

    Let me help you with the reinstallation of Office 2013.

    From where did you purchase Office 2013?

    You may sign in to www.office.com/myaccountand check if it displays the Office in the account page.

    If it displays the account information you can download Office 2013 using link below and check if you are able to download, install and activate Office 2013:

    https://officesetup.getmicrosoftkey.com/

    I hope the above steps help. If you need further assistance on this particular issue or any other Office related issues let us know and we will be glad to assist you.

    Thank you.

    I purchased office some time ago and my account does not show it. It was an educational discount I believe although I cannot confirm this. Assistance ass I am getting from my other software apps would be appreciated

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  2. Anonymous
    2018-06-06T05:11:27+00:00

    How do I get my product key if I don't have it any more

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  3. Anonymous
    2018-05-23T19:07:22+00:00

    My recently I purchased Microsoft office and downloaded and installed it on my computer. Then my computer crashed, I had to reset it, and thus I lost all of my microsoft office products. Is there anyway for me to get them back or do I need to buy them again?

    Was this answer helpful?

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  4. Anonymous
    2018-05-18T15:28:34+00:00

    I purchased office from you recently  but my computer crashed and was reset at factory settings and I can no longer use office

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