Error 1920. Service osppsvc failed to start

Anonymous
2010-06-18T02:02:11+00:00

I obtained Microsoft Officew Professional Plus 2010 for home use via the Home Use Program. I have Windows 7 Home Premium 64 bit. When I try loading Office I get the following error message:

Error 1920. Service 'Office Software Protection Platform' (osppsvc) failed to start. Verify that you have sufficient privileges to start system services.

I have administrator privileges on my computer. So I need help resolving this issue.

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2010-07-07T13:49:56+00:00

Open Run (Press Windows key + R) > type services.msc and click on OK

On the services MMC window right-click on Office Software Protection Platform and select Properties

Select the LOG ON tab > change the ‘Log on as’ information from ‘This Account’ (Network Service) to ‘Local System Account’

Click on Apply and OK

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  1. Anonymous
    2011-09-08T09:08:07+00:00

    This link worked for me

    http://support.microsoft.com/kb/2401987

    (Earlier I have tried to change the accout for the service without success.)

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  2. Anonymous
    2011-08-02T16:58:14+00:00

    Bingo!  This worked for me!

    Thank you very much!

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  3. Anonymous
    2011-06-23T13:26:29+00:00

     

    1 Add Network Service Account and give full Control permission to folders

    C:\Program Files\Common Files\Microsoft Shared*OfficeSoftwareProtectionPlatform* and C:Program data(hidden folder)*Microsoft*

    1. Add Network Service account and give full control permission to the registry entry HKEY_CALASSES_ROOT*AppID*

    Now try re-installing the Office suite

     

    Cheers Daniel, severe props.

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  4. Anonymous
    2011-06-16T19:42:27+00:00

    [SOLVED]

    For all of us that the first answer didn't solve the problem (cause finally the installation complains and rollback anyway) I have solved the problem with the "The2bagod" manner.

    Step 1:

    Go to Local Users and Groups: (http://www.sevenforums.com/tutorials/7539-local-users-groups-manager-open.html)

    Step 2:

    Go to Groups and double click Admistrators

    Step 3:

    Click Add, click Advanced and click Find Now 

    Step 4:

    Double Click in Network Service (in the bottom list) and click Ok

    Final Step:

    Click Ok and try to Install the Office Suite again.

     

    It solved my problem and I'm sure it will solve yours.

    http://www.siokia.com

    LOVEEEEEE LOVE LOVE LOVE LOVE .... YOU, only your way worked, ooooooooooooh I don't know how to thank YOU .... YOU'RE THE BEST

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