Office Icons are all missing/replaced by generic white icons

Anonymous
2010-08-03T08:01:12+00:00

For some reason all my office products (word, excel, outlook, access etc.) icons in the start menu and desktop task bar have all been replaced by the generic white icons.

I am unable to uninstall or repair this. I believe (from what I've read on the internet) that it is connected to the "C:\windows\installer" folder and the Office installer files.

Can this problem be solved without having to re-install windows ( as that is the only way I think its possible to be albe to reset the office suite).

Cheers,

Jurgens

Microsoft 365 and Office | Install, redeem, activate | For home | Windows

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Anonymous
2011-09-24T16:39:18+00:00

I had the same issue as everyone here and I think I've FINALLY figured out a solution!

Go to c:/Program Files/Microsoft Office/Office 14

Right click on each program icon individually and unpin from BOTH your Taskbar and/or Start Menu. (e.g. EXCEL.EXE, MSACCESS.EXE, MSPUB.EXE, OUTLOOK.EXE, POWERPNT.EXE, WINWORD.EXE, etc.)

Then right click and select  "Pin to Start Menu" (not to Taskbar).

Do this for each program you want to eventually make it onto your Taskbar.

Now go to Start and then for each program (that should now show in start menu with the actual Microsoft Office icon), right click and select "Pin to Taskbar".

You can then Remove each one from the Start Menu if you wish by right clicking again and selecting "Remove from this List".

Your icons should now be back to their original format.

I've rebooted my system several times so far and the icons have remained.

Hopefully this will work for everyone else as well!

Good Luck!!!

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  1. Anonymous
    2017-11-11T15:10:42+00:00

    Hi everyone, 

    I tried something that was quite easy and fast except I´m using Office 365 2016 on Windows 10.

    1. Go to Default programs
    2. Find Microsoft Office
    3. Click on it and two options will display "Uninstall" and "Modify"
    4. Choose "Modify" and you will get a new window asking you what you wish to do. Select the option that says "Repair"
    5. Wait a few minutes.... and you´re done! no need to restart.

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  2. Anonymous
    2017-03-02T14:21:34+00:00

    I have had this problem for a while now and finally found the solution. I have tried everything I found online until I finally searched for {90150000-0011-0000-0000-0000000FF1CE} . This is the folder you are missing in C:\Windows\Installer. I found a version online, copied it to the right place, and now (almost) everything is back on track.

    I hope that this solution is spread out since it seems common.

    And Microsoft, putting the icons in an install folder? Really?

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  3. Anonymous
    2017-01-05T11:37:00+00:00

    First of all delete all the temp files from your computer by cleaning the temp, %temp% and prefetch folders. Then open appwiz.cpl from RUN dialog and right click on the microsoft office version and click REPAIR. Perform an online repair and then icons should be back to normal.

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  4. Anonymous
    2016-12-18T22:13:09+00:00

    I went to control panel/Display/ make text and other items larger or smaller. Then all I did was change the font size from Medium to smaller.  The icons reappeared.  Office I think reads the icon file again when you change the font size.. Anyway it worked for me. I have a PC with Win 7

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