Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2017-06-15T08:56:41+00:00

    If you rename the folder MICROSOFT HELP in MICROSOFT HELPOLD you solve it.

    This folder is in %programdata%

    Bye

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  2. Anonymous
    2010-10-07T02:19:49+00:00

    UNBELIEVABLE!!!!!!!!!!!!!!!!!!!!!!!! That the solution to this issue was S0000000000 simple.

    THANK YOU, THANK YOU, THANK YOU !!!!!!

    I have tried every fix from a thousand forums and then I came across this one. Everything was so technical BUT...........

    In the end your solution made this such a simple fix...........

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  3. Anonymous
    2010-06-28T17:08:45+00:00

    I have attempted everything listed here (creating a new Admin account), uninstalled all instances of Office, utilized the Microsoft FixIt utility, tried the cleanC2R.exe file, tried installing off a clean boot...

    None of it works.

    I am attempting to install Office Professional Academic 2010 on a Windows 7 64-bit system running a AND Phenom X3 processor. Nothing works. I've spent hours weeding through apparently useless fixes.

    Assistance is greatly appreciated.

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