Microsoft Office Professional Plus 2010 encountered an error during setup.

Anonymous
2010-05-02T12:09:35+00:00

I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

Helpful as ever, no extra information (not even a mere error code) is provided.

Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

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Anonymous
2010-05-03T04:20:22+00:00

Try renaming the ‘Microsoft Help’ folder and then install Office.

Follow the steps given below to rename the Microsoft Help Folder:

1.    Click on Start > All Programs > Accessories > Run > Type %Programdata% and Click OK

  1.    Rename the 'Microsoft Help' folder as 'Microsoft Help. OLD'

Now try installing Office and check if it works.

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Anonymous
2010-05-09T08:23:36+00:00

Finally got it installed. Step-by-step guide for other users who encounter the same issue:

  1. Create a new administrator account.
  2. Log on and launch the installer.

If things don't quite work perfectly now:

  1. If you recieve errors accessing your ProgramData folder, use the TakeOwnership registry hack to take control of the entire ProgramData folder, and if needed, create a "Microsoft Office" folder with "Microsoft Office 2010 Tools" inside it under %programdata%\Microsoft\Windows\Start Menu.
  2. Your error may return at the end of the installation, but don't worry, it's finished and Office is now installed. Switch user (don't log off!) and go back to your own user. Double-check that everything works. Now, to turn off your computer, press and hold the power button for ~five seconds. This will force the computer to shut down instantly, which will close the installer with the error without giving it the opportunity to roll back its changes.

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  1. Anonymous
    2013-12-03T11:23:47+00:00

    Thanks it is working great solution

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  2. Anonymous
    2013-11-28T23:54:52+00:00

    I've finally gotten Office 2003 out of the way so that I can install 2010. Unfortunately, every time I try, this error appears.

     

    Helpful as ever, no extra information (not even a mere error code) is provided.

     

    Does anybody have any ideas as to what is going on and how I can remedy this? Please don't make my go back to 2003... it's more than a little outdated for a Windows 7 computer.

     hi just wondering if you could help me too i had the same error but instead of Office 2003. I Had microsoft starter pack (just had ms Word) along with win starter. i had uninstalled starter pack. Upgraded to win 7 pro.but when i try to install Microsoft 2010 pro couldnt. All i got was the 

    MS Office Professional Pro 2010 has encountered an error during setup . 

    got a 32bit system, ram 1gb n on service pack 1 on win 7 pro. I have tried installing with admin rights, changing the Ms help in program data to Microsoft Help.OLD.

    Any help is highly Appreciated

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  3. Anonymous
    2013-11-19T05:57:51+00:00

    Try to rename folder C:\ProgramData\Microsoft\OfficeSoftwareProtectionPlatform and after rename, remove it. this works for me

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