the name in the end tag of the element must match the element type in the start tag error

Anonymous
2010-10-28T11:18:41+00:00

I too am having the problem many people seem to be having on this forum. I have created a fairly large and important document which includes a lot of maths equations and some graphics. Now every time I try to open it it says there is an error with a mismatch between the start and end tags. I have never worked with XML but have tried to find what feels like a needle in a haystack and can't really see how to proceed. Is there any chance you could help? I have uploaded the document to:

http://www.sendspace.com/file/0ecfpu

Many thanks,

Andrew

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2010-11-01T19:04:17+00:00

Hi Andrew,

The fixed file is at http://www.wordarticles.com/temp/AH%20Statistics%201%20Notes%20-%20Outcome%202.docx

To try to answer your questions:

There is no easy way to do it in Notepad - I generally use Visual Studio; Yves Dhondt - the only other person here, AFAIK, who fixes these documents - has some tool he wrote himself. It isn't very difficult but there is no guarantee of what you will find when you look. Usually - and I'm sure you're right - it happens when equations and graphics are together and an oMath end tag, and perhaps part of the equation it ends, gets misplaced within a structure that is meant to enable the equation be correctly displayed in earlier versions of Word that do not support the new equation engine.

The structure should be:

<mc:AlternateContent>

<mc:Choice>

<m:oMath>

Start of equation

End of equation

</m:oMath>

<mc:Choice>

<mc:Fallback>

Probably some graphics

</mc:Fallback>

</AlternateContent>

but ends up as:

<mc:AlternateContent>

<mc:Choice>

<m:oMath>

Start of equation

<mc:Choice>

<mc:Fallback>

Probably some graphics

</mc:Fallback> </AlternateContent>

End of equation

</m:oMath>

This is a bug so nothing is for certain, and I don't know what circumstances trigger it, or what you can do to avoid it. I also don't know if Microsoft are working on it, although I have informed them and they have replied that 'it has been passed to the appropriate team' or some such.

For my own amusement I am working on an AddIn that will attempt to mend these documents but I don't know how well it will work, yet.


Enjoy,

Tony

www.WordArticles.com

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  1. Anonymous
    2013-11-05T21:57:07+00:00

    Hello Brandon, Tony, or anyone else willing to help!

    I am having this same error "name in the end tag of the element must match the element type in the start tag error". I have tried several of the suggestions listed and none have worked. When trying to open in any xml editor, it goes not responding immediately, and I have tried several different editors. I have uploaded both the entire document and the bad document.xml to my skydrive and can be found here. Would someone be able to take a look at this for me please? This is a very important document to me. Thanks in advance.

    https://skydrive.live.com/redir?resid=A79B758FDC35E8D9!315

      (fixed)

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  2. Anonymous
    2013-10-31T13:41:17+00:00

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  3. Anonymous
    2013-10-31T08:50:43+00:00

    Hi Tony:

    This is G.S., an MBA student. I also have this problem:

    the name in the end tag of the element must match the element type in the start tag error

    Please HELP me, a DOCX file can't be open due to the name in the end tag of the element must match the element type in the start tag error (T_T)!!!

    File name: Year Three Business Plan Edited by GS ver2.0

    Due by today 1:00pm. Haven't finished (T_T)~!!!!!!!!!!!!!

    Problem Description: File is edited in Chinese version of Office, but the file itself is English, a Thesis Business Plan paper.

    the name in the end tag of the element must match the element type in the start tag error

    Location: Part: /word/document.xml, Row: 2, Line: 3794

    Situation: only this docx is not working. I used several SmarArt and insert a lot of Charts and pics. Couldn't open this file in WordPad, when using NotPad, it's just random code.

    Please help, Urgent! !!!!!!!!!

    File Link: https://skydrive.live.com/redir?resid=52D9364D0784152C!159&authkey=!AFM\_cUWDpvsHRJY

    Thank you in advance!!!!!!!!

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