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I just removed the Microsoft Office 2010 to reinstall a fresh one because the previous one is a trial and when I click start to use the Microsoft Office, it always load to page 4 of 4 and pop up an error saying that Microsoft Office is unable to start, I decided to remove it and brought to my school so the instructor can install a full version of Microsoft Office 2010 for me. But then inside the My Computer it automatically built up a "drive?" Microsoft Office Click-to-Run 2010 (Protected) (Q:) [doesn't have this drive at new bought]. I couldn't remove this nor using uninstall from the Control Panel. It run the uninstalling but while the process is popped up an error stated that the process cannot be complete. Please contact the Microsoft Product.
Anybody know the solution for this, please I need help.
here is the screen shot of the Q:
http://s42.photobucket.com/albums/e345/PhoenixWEI/?action=view¤t=Untitled-1.jpg
Processes in Microsoft 365 for setting up Office apps, redeeming product keys, and activating licenses.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
This is by-design. The Click and Run version uses AppV [1] which creates this drive.
André
[1] http://en.wikipedia.org/wiki/App-V
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
What you have to do is convert the click to run to a "normal" installation (only applies if you bought Office online):
Switch to using an MSI-based Office edition -http://office.microsoft.com/en-us/excel-help/click-to-run-switch-to-using-an-msi-based-office-edition-HA101850538.aspx
Please click on the "Vote as Helpful" button!
If this proposed solution has resolved your issue(s), please mark it as Propose as Answer to let others know the solution that worked for you
http://office.microsoft.com/en-us/outlook-help/learn-where-menu-and-toolbar-commands-are-in-office-2010-HA101794130.aspx - Silverlight applets Mapping 2003 menu to 2010 ribbon for all Office apps.
http://office.microsoft.com/en-us/training/HA102295841033.aspx -Flash Applets mapping Office 2003 menus to 2007 ribbon.
That's nice and all, but I have a long standing use of drive letter Q for other purposes. It was already mapped before this drive Q was created, but then this came in and completely screwed up my mapping. So, yes, "don't worry about it" is not a solution for me.
Solution is to not worry about it. Everything is fine.
"A programmer is just a tool which converts caffeine into code" CLIP- Stellvertreter http://www.winvistaside.de/
what's the solution? i have the same problem, too.
