Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

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Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

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Jim G 134.1K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

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  1. Jim G 134.1K Reputation points MVP
    2012-04-06T14:07:09+00:00

    Discussion groups for major software products have many complaints that applications are suddenly crashing on previously stable systems. Application crashing is proving to be a major tip-off that a Mac has been compromised by malware delivered by Java.

    This CNET article combines how to detect with how to remove instructions provided by F-Secure. It was updated yesterday (April 5). Sorry about the ad the site slams into your face when you open the page:

    http://reviews.cnet.com/8301-13727\_7-57410096-263/how-to-remove-the-flashback-malware-from-os-x/

    Be sure your document files are backed up before attempting to remove the malware.

    For an ounce of prevention please visit Software Update via the Apple Menu or System Preferences and install the Java update that is available as of April 3. The update should be available to Mac users who have an older version of Java installed.

    If your machine was infected, please reply to this message ASAP so that we can know how widespread the Java malware problem is.

    Thank you.

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  2. Anonymous
    2012-04-04T01:35:21+00:00

    This is a NIGHTMARE. Happens over and over, can't use the program at all. Can't believe I wasted good money "upgrading" to what, for me, is now a useless waste of space.

    Please tell me there is a fix, and that Microsoft isn't really this incompetent.

    ....

    Try doing a Maggie (some of the posts in this thread explain in detail how to do it) and shift from doc to docx.

    I was just as frustrated as you seem to be, and this fixed the problem for me. 

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