Word crashes when I perform a simple copy and paste or select and drag?

Anonymous
2011-07-13T08:59:16+00:00

Why does Word crash when I perform a simple copy and paste or select and drag?

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-10-26T11:39:34+00:00

Here is the solution to your Copy - Paste nightmares.... The word software needs to be reset.  Don't panic you won't lose your documents.

Step (1) Close all your open programs

Step (2) Open Finder

Step (3) Press and Hold Option button, then click GO on the top tool bar. Keep holding the Option button down and click on Library

Step (4) In the Library, click on Preferences

Step (5) Look for the file com.microsoft.word.plist

Step (6) Move the file to your desktop

Step (7) Close the Library file

Step (8) Open Word again, this will take you through a Welcome screen. Which means your word software is reset.

This fix has worked for me for over a week now and the Save button is thanking me!  Keep the .plist file on your desktop, if something hits the fan you can always reset your settings.

Good luck fellow pasters!

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Anonymous
2015-02-10T23:59:21+00:00

I just found this on the net & it works for me on text pasted from a web page. In word use edit, paste special and select unformatted

good luck!

Try Paste Special.

  1. Press ALT/CTRL/V.
  2. Select Unformatted Text in the As list box.
  3. Click OK.

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Jim G 134.1K Reputation points MVP
2012-07-01T23:02:45+00:00

It turns out the Java malware problem was widespread. As you can see from the thread there are several possible causes of the problem. If you want assistance solving your particular problem, post a new question with as much detail as you can supply about your system, update level of Word and Mac OS X, what sort of thing you're trying to copy that causes the crash, a bit of the crash log, etc.

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  1. Anonymous
    2012-04-03T20:04:42+00:00

    This is a NIGHTMARE. Happens over and over, can't use the program at all. Can't believe I wasted good money "upgrading" to what, for me, is now a useless waste of space.

    Please tell me there is a fix, and that Microsoft isn't really this incompetent.

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  2. Anonymous
    2012-04-03T14:55:19+00:00

    In my field, DOC format is required (DOCX is not well supported), and tracking changes is required for revisions. As noted, both OSX 2008 and 2011 appear very unstable unless you Maggie the document, which loses the revisions. I tried to contact our university Microsoft licensing expert for 3 months without even an acknowledgment of the issue. My solution to this problem was to switch to Office 2004, which seems more stable. Fortunately, most Microsoft university licensing programs allow you to use previous versions. The bad news is that Office 2004 does not support OSX 10.7 (Lion), but it does seem more stable. Office used to be a great product, I hope Microsoft can get their QA and customer service back on track. Using a version from 2004 in 2012 seems to be a poor reflection on the strategic direction of this company.

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