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I get the following message when i try to open a word document that i desperately need
The name in the end tag of the element must match the element type in the start tag
Location: Part: word/document.xml, Line: 2, Column: 96760
I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're welcome Catherine.
Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem. You can go to the following KB article and it should give you the details about how you can correct these documents.
http://support.microsoft.com/kb/2528942
Brandon
yes it really helps. thank you!! =>
Hi,
I've been sent here by John McGhie on the Office for Mac forum. I was told if I ask politely that if Yves has time he may be able to fix the problem for me.
I'm not just asking politely, I'm crawling, begging and offering any services in return.
Basically I have a .docx file, created in word mac 2008. it only contained basic text, but was corrupted when the memory stick it was on wasn't correctly ejected from a friends PC. Now back in a mac I get the start/end tag mismatch error. (also happens on PCs)
I did manage to unzip the file and edit the xml content to match, but then lost thousands of words. I never managed to repackage it into an openable docx file.
I'm not sure if the way mac osX compresses things is correct for word.
I have uploaded the .docx file here:-
https://www.yousendit.com/download/eURETGs1Y3lrUmswTVE9PQ
If anything else is needed to fix this, just let me know.
I appreciate that you are probably very busy and don't need the hassle, so if you don't get the chance, it's not the worst thing going on in the world right now, although it will save me a little spot of heartache.
Many thanks for the chance of begging.
Joe
The problem seems to be caused by equations getting tangled up with other objects, usually textboxes, in a way that shouldn't be possible. The way I fix documents with my rebuilder doesn't fully clear the underlying problem and the corruption can, unfortunately, re-occur. I think I can resolve this problem but I have been trying to resolve some other issues unrelated to the corruption.
I have attempted a better fix on the document you posted - please see here: http://cid-142722a74d07b70e.office.live.com/view.aspx/.Public/FINAL%20REPORT2%20^5Rebuilt^6.docx, and let me know if it helps.
I have the same problem here. Pls help coz it's urgent...really appreciate if someone can help me. Big thanks!!! i have uploaded the file in fileserve. 2plus mb. thank you once agn!
http://www.fileserve.com/file/JCWDCNu
if u have problem dl/ing the file pls let me know any ways to send u the file...
I have solved the problem using the rebuilder as suggested!! Thanks a million!! however, i rebuilt my file and saved the file into a new document then the same problem still exist. If i do a ctrl+a and copy and paste the content into a new .docx there will be no more error. Why is that so? how can i prevent the same problem to occur again? my doc did have alot of equations. Is that the cause? Thank again! Correction again: the same problem still exist even if i do a ctrl+a and copy and paste the content into a new .docx...wat should i do!?