Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-01-06T22:45:31+00:00

    I will take it!! Thanks so much! That gives us most of our night back! Super!!

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  2. Anonymous
    2011-01-06T22:20:03+00:00

    Yves,

    Sorry to piggy-back---my son saved his only copy of a 9th grade research paper to a thumb drive to print at school, but now the file's corrupted, similar to all the above, it seems. I get the following message:

    The name in the end of the tag of the element must match the element type in the start tag.  Location: Part: /word/document.xml, Line: 2, Column: 30078.

    I'm hopeful that this takes a few minutes to fix as was often the case before me---I am pretty sure it's due to carelessness with thumb drive, but I thought I would give this forum a shot and see if I can get my evening back... or if I'll be helping him reconstruct his research paper. Any help at all is greatly appreciated! Thanks in advance for trying to help!

    (We too, will keep back ups!)

    http://www.4shared.com/file/dY-Oejhk/Greek_Paper_1611.html

    The archive was corrupted, so part of the document is lost beyond recovery. I could retrieve the first 3 pages. Anything after that was too scrambled. But if I take file sizes into account, that should be 75-80% of the document.

    See http://www.4shared.com/file/tS5Fd20z/Greek_Paper_1611_-_recovered.html

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  3. Anonymous
    2011-01-06T21:28:38+00:00

    Yves,

    Sorry to piggy-back---my son saved his only copy of a 9th grade research paper to a thumb drive to print at school, but now the file's corrupted, similar to all the above, it seems. I get the following message:

    The name in the end of the tag of the element must match the element type in the start tag.  Location: Part: /word/document.xml, Line: 2, Column: 30078.

    I'm hopeful that this takes a few minutes to fix as was often the case before me---I am pretty sure it's due to carelessness with thumb drive, but I thought I would give this forum a shot and see if I can get my evening back... or if I'll be helping him reconstruct his research paper. Any help at all is greatly appreciated! Thanks in advance for trying to help!

    (We too, will keep back ups!)

    http://www.4shared.com/file/dY-Oejhk/Greek_Paper_1611.html

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  4. Anonymous
    2011-01-06T19:06:58+00:00

    Thanks a lot Yves! You ROCK!!!

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