Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-01-06T18:54:38+00:00

    Thanks for your help! Too bad it did not work out. I will remember never to only use an USB stick.

    /Moa

    Actually, you should remember to always keep backups on different media. Or if you use Windows Vista or 7 (not all versions) to activate the 'Previous Versions' feature of your operating system.

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  2. Anonymous
    2011-01-06T18:53:21+00:00

    Hi,

    I'm facing the same problem with my maths assignment which is due real soon.

    I get the following message when i try to open the word document.

    'The name in the end tag of the element must match the element type in the start tag'

    'Location: Part: word/document.xml, Line: 2, Column: 40665'

     

    I know how to append '.zip' to the document but i just don't have the knowledge on XML programming.

    Can someone pls help me????

    The document is attached in the following link

    http://www.4shared.com/file/2WNWgtPQ/doc1.html

     Your help is greatly appreciated!!!

    See http://www.4shared.com/file/oI0kvSF-/doc1_-_fixed.html

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  3. Anonymous
    2011-01-06T17:00:32+00:00

    Hi,

    I'm facing the same problem with my maths assignment which is due real soon.

    I get the following message when i try to open the word document.

    'The name in the end tag of the element must match the element type in the start tag'

    'Location: Part: word/document.xml, Line: 2, Column: 40665'

    I know how to append '.zip' to the document but i just don't have the knowledge on XML programming.

    Can someone pls help me????

    The document is attached in the following link

    http://www.4shared.com/file/2WNWgtPQ/doc1.html

     Your help is greatly appreciated!!!

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