Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-12-26T16:37:15+00:00

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  2. Anonymous
    2010-12-26T16:20:31+00:00

    hi.. can anyone help me with this file: http://www.mediafire.com/?2wsg522ze9trad5 i got the same problem and i can't open my file,, and i really need it fast.. thanks for helping me.. :D

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2010-12-09T01:07:50+00:00

    Down load the add-in created by fellow MVP Tony Jollans from the following page on his website and save it in the Word startup folder

    http://www.wordarticles.com/temp/Rebuilder.dotm

    The startup folder will be located at C:\Users[UserName]\AppData\Roaming\Microsoft\Word\STARTUP

    When you then start Word after doing that, a Broken Documents tab will appear on the Ribbon.  Click on the Rebuild button on that tab and then browse to the problem document.

    -- Hope this helps.

    Doug Robbins - Word MVP,

    dkr[atsymbol]mvps[dot]org

    Posted via the Community Bridge

    "castillo001" wrote in message news:*** Email address is removed for privacy ***...

    Please, I desperately need help with this file:

    http://cid-ca76b027384c4e0d.office.live.com/self.aspx/Documents/DISPERSIONES%20COLOIDALES1.docx


    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org

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  4. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2010-12-09T01:04:05+00:00

    Use your Windows Live SkyDrive and put it in a public folder and then provide the link to that folder.

    -- Hope this helps.

    Doug Robbins - Word MVP,

    dkr[atsymbol]mvps[dot]org

    Posted via the Community Bridge

    "dorhelda" wrote in message news:*** Email address is removed for privacy ***...

    387 MB, email didn't like it. Where should I post it? It's over 500 pages


    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org

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