Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-12-07T22:27:30+00:00

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  2. Anonymous
    2010-12-01T01:38:57+00:00

    Thank you soo much!!

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  3. Anonymous
    2010-11-30T19:39:36+00:00

    Good news. I wrote the rebuilder for fun, and to learn. It only works for a particular (too common) error, which probably accounts for a bit over half the files in this thread. The biggest bonus for me, however, is not having to deal with those ghastly free file sharing sites (I'll grant they meet a need, but their delays and the various links one can accidentally click when trying to download a file just irritate me) :-)


    Enjoy,

    Tony

    www.WordArticles.com

    Someone should ask Microsoft to host a server for people to put their corrupt Micrsoft Word documents on.

    I wonder how they would turn that one into a positive PR statement.

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  4. Anonymous
    2010-11-30T18:05:28+00:00

    It does have the tendency to corrupt as soon as you edit the rebuilt file, but this just requires repairing it each time to get access to the document. Way better off than with no document at all!

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