Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-11-26T19:46:36+00:00

    One of my microsoft word 2010 documents won't open

    and I would prefer not to have to redo the work.

    I get the error message:

    The name in the end tag element must match the name in the start tag.

    Location: word/document.xml, line 2, column 61870

    http://www.sendspace.com/file/vtf5zr

    This is the file I will greatly appreciate any help.

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  2. Anonymous
    2010-11-26T07:18:14+00:00

    > dotm?

    Indeed :-)

    The requirement to tell your web server something it doesn't understand, in order for it to perform the simple task of doing nothing to your file is slightly bizarre. As it doesn't understand, of course, you are free to tell it almost any kind of nonsense you like, which, in a way, is even more bizarre.


    Enjoy,

    Tony

    www.WordArticles.com

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2010-11-25T21:43:32+00:00

    dotm?

    -- Hope this helps.

    Doug Robbins - Word MVP,

    dkr[atsymbol]mvps[dot]org

    Posted via the Community Bridge

    "Tony Jollans" wrote in message news:*** Email address is removed for privacy ***...

    Sorry about that. I have corrected the configuration, and it should now be offered as a docm.

    -- Enjoy,

    Tony

    http://www.WordArticles.com


    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org

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  4. Anonymous
    2010-11-25T13:10:14+00:00

    Sorry about that. I have corrected the configuration, and it should now be offered as a docm.


    Enjoy,

    Tony

    www.WordArticles.com

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