Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2010-11-25T09:38:24+00:00

    Thanks Tony!!

    You're such a life saver you know... :))

    Really appreciate your help!!

    but usually when you open and type anything and save it again, it will have the same error. do you know any remedies? or could you share your file-taming skills? :p

    Again, thanks man!

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  2. Anonymous
    2010-11-25T09:07:49+00:00

    See http://www.wordarticles.com/temp/Refrigeration%20Assignment%20211110%20(Rebuilt).docx for a fix.

    For my own amusement I have created an AddIn that fixes these documents. I have had to leave it, and need to tidy it up but, for anybody who wants to play with it as is, I have temporarily posted it here:http://www.wordarticles.com/temp/Rebuilder.dotm. It needs a reference to "Microsoft XML" version 4 or later; other than that you should be able to just drop it in your startup folder. Whilst I would appreciate any feedback, I really don't have time to look at it at least for the next week.


    Enjoy,

    Tony

    www.WordArticles.com

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  3. Doug Robbins - MVP - Office Apps and Services 323.6K Reputation points MVP Volunteer Moderator
    2010-11-24T21:20:11+00:00

    Hopefully Yves or Tony will come along.  I believe that in all of the previous cases, they have delved into the xml and made the necessary corrections and then posted the document back to the web for the OP.  In the case of these errors, no "fix" as such has been posted that will allow those not familiar with xml to make their own corrections.

    -- Hope this helps.

    Doug Robbins - Word MVP,

    dkr[atsymbol]mvps[dot]org

    Posted via the Community Bridge

    "Stefan Blom" wrote in message news:*** Email address is removed for privacy ***...

    Sorry, for the particular issue you described, I don't know anything beyond what has already been suggested in this thread.

    Stefan Blom

    Microsoft Word MVP

    "RachelMika" wrote in message news:*** Email address is removed for privacy ***...

    Yes i did! But i don't know how to read xml..

    i'm completely lost. If you know Please help?

    -- Stefan Blom, Microsoft Word MVP


    Doug Robbins - Word MVP dkr[atsymbol]mvps[dot]org

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  4. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2010-11-24T20:21:25+00:00

    Sorry, for the particular issue you described, I don't know anything beyond what has already been suggested in this thread.

    Stefan Blom

    Microsoft Word MVP

    "RachelMika" wrote in message news:*** Email address is removed for privacy ***...

    Yes i did! But i don't know how to read xml..

    i'm completely lost. If you know Please help?


    Stefan Blom, Microsoft Word MVP

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