Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Stefan Blom 351.7K Reputation points MVP Volunteer Moderator
    2010-11-24T19:35:40+00:00

    Please be more specific about the symptoms. What issues are you seeing?


    Stefan Blom, Microsoft Word MVP

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  2. Anonymous
    2010-11-24T19:20:09+00:00

    Hey guys!

    I have an issue with my word document too and it's getting me quite disturbed.

    Would appreciate any help!!

    http://www.mediafire.com/?62b49rd70hjq2dl

    -rachel

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  3. Anonymous
    2010-11-19T09:37:24+00:00

    Hi I am haveing a very similar problem. When I open this file I get an error saying it cvon not open the file because it is corrupt. Later it says "The name in the end tag of the element must match the element type in the start tag."

    Location: Part: /word/document.xml, Line: 2, Column: 42447

    I have looked on this forum and it seems like someone may be able to help me. Please, if anyone can fix this file I would be extremly relieved. This is a 12 - Page paper that became corrupted as I went to print it. I really do not want to rewrite it if I dont have to.

    Please help me!

    Thank you!

     

    http://www.4shared.com/file/sVHOkkqC/anthrofinaldraft.html

    The file is seriously damaged. There were errors in the document, the thumbnail, and the styles file (which was completely lost).

    I replaced the styles file with a generic one (so you might want to check your formatting), removed references to the thumbnail version, and recovered as much as possible of your document. The result can be downloaded from:http://www.4shared.com/file/Z8qLq0-9/anthrofinaldraft_recovered.html

    It's 6 pages, but it looks like there is a part of the text which is repeated a couple of times.

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  4. Anonymous
    2010-11-18T17:28:09+00:00

    Hi I am haveing a very similar problem. When I open this file I get an error saying it cvon not open the file because it is corrupt. Later it says "The name in the end tag of the element must match the element type in the start tag."

    Location: Part: /word/document.xml, Line: 2, Column: 42447

    I have looked on this forum and it seems like someone may be able to help me. Please, if anyone can fix this file I would be extremly relieved. This is a 12 - Page paper that became corrupted as I went to print it. I really do not want to rewrite it if I dont have to.

    Please help me!

    Thank you!

    http://www.4shared.com/file/sVHOkkqC/anthrofinaldraft.html

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