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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I get the following message when i try to open a word document that i desperately need
The name in the end tag of the element must match the element type in the start tag
Location: Part: word/document.xml, Line: 2, Column: 96760
I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
You're welcome Catherine.
Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem. You can go to the following KB article and it should give you the details about how you can correct these documents.
http://support.microsoft.com/kb/2528942
Brandon
Thanks for the quick reply. I just uploaded the file to this link: http://www.sendspace.com/file/sjggjv
I was able to open the file with wordpad and added the lost comments and footnotes from the xml files by hand.
but I would still like to know what happened so that it won't happen again. :)
Thanks a lot for your help!
The error is extremely odd. So odd that I can't even believe it hasn't been introduced by hand. For some reason you have a "v:textbox" element which is closed as a "v:textbůx" element. The solution is as simple as changing the "ů" to an "o".
Anyways, the fixed document can be found at http://www.sendspace.com/file/5wycky
Thanks for the quick reply. I just uploaded the file to this link: http://www.sendspace.com/file/sjggjv
I was able to open the file with wordpad and added the lost comments and footnotes from the xml files by hand.
but I would still like to know what happened so that it won't happen again. :)
Thanks a lot for your help!
You can find the file at the following link...
http://www.4shared.com/file/YYho3zAz/Review\_Notes.html
I really appreciate this.
I don't know if there ever was a solution for this one, but I just posted one at http://www.sendspace.com/file/6ofzar . Apparently, the omath regions were unbalanced in that document in two places.
Hi sorry, but I have exactly the same problem. Could you tell me how you fixed it?
I would love any help, thanks!
Mara
Change the extension from docx to zip in Windows Explorer, and then look for the document.xml file inside the archive. This file needs to be fixed by hand.
If you have some xml knowledge, you can probably do it yourself. If not, you might want to put your document online somewhere so someone else can take a look at it for you.