Can't open Word File because of end tag/start tag mismatch error...need XML help!

Anonymous
2010-06-09T00:42:38+00:00

I get the following message when i try to open a word document that i desperately need

  The name in the end tag of the element must match the element type in the start tag

Location: Part: word/document.xml, Line: 2, Column: 96760

I know how to "unzip" the docx files and get to the main document.xml file, but i know nothing about xml programming. Any suggestions? i got an xml editor and found that there are 6 mismatch errors, but i don't know how to fix them. I also don't know how to rezip al the files back into a docx format. I would love any help. Thanks.

Microsoft 365 and Office | Word | For home | Windows

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Anonymous
2011-04-25T16:26:25+00:00

You're welcome Catherine.

Going forward if you or anyone else comes across this issue again, we have a FixIt solution created that should address this problem.  You can go to the following KB article and it should give you the details about how you can correct these documents.

http://support.microsoft.com/kb/2528942

Brandon

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  1. Anonymous
    2011-05-03T18:30:11+00:00

    @Siebe41,

    You can find a copy of the repaired document here. Look under File in the top left corner for download options.

    More information on fixing these errors here.

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  2. Anonymous
    2011-05-03T17:39:03+00:00

    I'm having the End tag/Start tag error

    If someone could help me out that would be amazing!

    here is the link

    https://rapidshare.com/files/460436118/Determination\_of\_Iron\_by\_Redox\_Titration.docx

    thanks in advance

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  3. Anonymous
    2011-05-02T22:49:18+00:00

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  4. Anonymous
    2011-05-02T21:07:54+00:00

    Hi,

    I'm one of the masses that has ran into a problem with Word and using equations. My file can be found here...

    http://www.sendspace.com/file/vhigs7

    I tried using the rebuilder, but since I'm on XP it was unsuccessful. Are you able to fix this? Great thanks for all your effor!

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