This browser is no longer supported.
Upgrade to Microsoft Edge to take advantage of the latest features, security updates, and technical support.
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(128, 8%, 22%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
I upgraded from Office 2007 to 2010 two weeks ago. Whenever I open up documents in Print Layout View that were created under earlier versions of Word (2000, 2003, 2007), Word replaces several of the fonts with something that looks like Arial bold.Sometimes it changes just the title fonts, sometime the entire body font--it's not always the same phenomenon in each document.
The Font window on the Home tab still shows the name of the original font being used in the document, but the screen does not show that font--it just shows whatever it replaces the font with. Repeat: even though the screen in showing a different font, the Font window on the Tab Screen shows the name of the font the document should be showing.
When I change to Draft View, the fonts all display properly, but I need the correct fonts in the Print Layout to show because the bogus font that Word substitutes throws off the accuracy of what I'm looking at.
Is anyone else having this problem?
Jeff
A family of Microsoft word processing software products for creating web, email, and print documents.
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
I solved this problem by saving the troublesome file in what 2010 calls "compatability mode>"
Eutactic, I finally tried this solution. I really was not comfortable deleting everything under \Office, but after backing up the registry, I gave it a try. So far it seems to have worked. I will be finishing an important project during the week, so I will have daily opportunities to see how this holds up.
Thanks for the recommendation.
Jeff
I believe I have solved this problem by simply backing up and deleting all the registry values in HKEY_CURRENT_USER\Software\Microsoft\Office. Obviously this is an extreme approach that wiped my preferences, but it appears to have done the trick.
The problem is exhibited and reproduceable on machines that show the problem by following the steps above
Tried it a few times with different OT fonts here. Sure enough, repeats here.
Thanks.
R.
Beth:
Just in case there might be a transmission problem, I have reprinted the email you requested below. If the movie mentioned does not get through, I have uploaded it to my website for download:
www.auricle.com/downloads/Font changes.avi
R.
==============================================================
Beth:
The attached is a movie example of this issue.
This time the intended font was OT Minion Pro Sm Bd. When highlighting, it turns to something like Arial. This has also happened to me where the font changes to something like Courier… a rather large Courier at that, where Word also seems to think the cursor position still applies to the smaller “real” font!
Something like this happened when setting up for the movie… unintended spacing (see image attached below my signature).
I played with some of the Stylistic settings. No effect.
If you want one or more of these OT files I have been experimenting with, let me know. Caveat: I don’t know if you may run into a licensing block when trying to load them.
IMHO: This is a display bug when Word is in the following view modes: Print Layout and Full Screen Reading. The preview when going Print usually is OK but sometimes I have seen it mirror the Print Layout look. The attached pdf was printed using the Acrobat printer. Looks OK.
Let me know what u think.
Best regards,
Richard Benjamin Grant
Auricle Control Systems