How do you report a product bug to Microsoft?

Anonymous
2010-05-23T20:43:59+00:00

I've discovered a couple of bugs with Excel Conditional formatting that have been confirmed by others, but other than people knowing people (who know people) who work at Microsoft there doesn't seem to be any forum, website, email address etc. for John Q. Public to report issues with a product. I'm not talking about complaining about missing features etc., I'm talking about "broken" features.

Anybody insights?

Microsoft 365 and Office | Excel | For home | Windows

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  1. Anonymous
    2010-05-23T20:51:07+00:00

    Hi,

    Maybe you could share these 'broken features' with us, they could be broken but perhaps not. I think if you do post here it will be seen by an MVP and I understand these people have a reporting system

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  2. Anonymous
    2010-05-24T04:12:15+00:00

    You can report the bug in the link given below

    https://connect.microsoft.com/

    Sachin Shetty

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  3. Anonymous
    2010-05-24T02:48:09+00:00

    They have been posted. See my other threads.  The reporting system they have seems to be informal i.e. they know someone or, because of personal circumstances they can report a bug.  I am looking for something more formal than hoping somone might see something and reporting it.

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  4. Anonymous
    2010-05-26T14:56:54+00:00

    Unfortunatly you're correct Sly. At MSFT the various product groups have a choice of how they collect information from the public and internal users for that matter. Connect is one of those choices but Office, as you've noted, is not using it.  Looks to me as if they are using their own through http://support.microsoft.com.

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  5. Anonymous
    2010-05-28T02:20:09+00:00

    Thanks Rollo. Unfortunately  http://support.microsoft.com is primarily for those folks who want to pay for support.  What I am raising is not a support issue, it is for "proven" bugs, for the most part confirmed by forums such as this.

    Where are all the Microsoft people on this forum?  Surely you have some thoughts/input!!

    Sly

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