Account blocked, phone number verification not working

Anonymous
2025-01-11T09:30:23+00:00

My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.

This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!

Thank you for your help

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  1. Anonymous
    2025-05-10T09:06:28+00:00

    My Microsoft account got blocked earlier this week as unusual activity was detected. When I try to verify my account, the only options available to me are a security code sent to my phone number or the account recovery form. For whatever reason, if I try the phone verification method I get the error message saying 'That verification method isn't working right now. Please try another method.'.

    This is very frustrating as the number still works and I can still change my password through the 'Forgot password' button. Doing this sends me a message with a security code to the same number so I know it can work. I have also tried the account recovery form several times with as much detail as it would let me put in, and that still doesn't work. All my important emails are in this account and I really need to recover them, but nothing seems to work!

    Thank you for your help

    I don’t know for some reason between Google and Microsoft. I keep getting confused between the two and it’s really frustrating so you’re my only hope.

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  2. Anonymous
    2025-05-09T14:13:55+00:00

    Non mon adresse courriel n'est pas supprimer car j'ai 2 autre adresse couriel que je ne peu pas rien recevoir par mon hotmail boite de reception la seul bonne pour recevoir des courriels est ******@hotmail.com

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  3. Anonymous
    2025-05-09T14:00:10+00:00

    Mobile number is not getting added Mobile number is not getting added, OTP is not coming

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  4. Anonymous
    2025-05-08T15:22:26+00:00

    Alors si mon adresse courriel est suprimé comment que je vais faire pour avoir des mesages de vous

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  5. Anonymous
    2025-05-07T16:03:16+00:00

    Mais c'est la seul adresse courriel ******@hotmail.com pour recevoir mes messages ou code,car le telephone maison n'est pas bon pour de messages ou sms mais juste appel vocal et mon ancien numero de portable n'etais pas le mien et la personne ne reste plus ici elle est parti je ne la vois plus et si je met d'autre courriel alors je ne peu pas recevoir de message avec dans mon hotmail boite de reception alors aucune issue c'est trop compliqué comme sa et si je vous fourni un autre courriel vous devez m'envoyer les messages code ou sms sur mon courriel de hotmail boite de reception ******@hotmail.com le seul que je peu prendre tout mes messages ou si non vocal a la maison telephone residentiel +1-450-269-3017 pas de messages ni sms ni code c pas facil alors comment recevoir mes courriels avec d'autres courriels ce n'est pas posible ni telephone portable a moi ou que je connaisse si vous pouvez me comprendre c'est asser difficil pour avoir mes messages surtout si je met un autre courriel si vous essayer de m'envoyer un courriel sa ne va pas fonctionner ni les recevoir merci de comprendre mon problême dur a comprendre je sais!

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