IMAP is not working now that Spectrum.net has eliminated the webmail access. They say it is a Microsoft problem.

Thank you. That may be my result. I will try a few others per suggestions here and see what works or not.

I'm with you on IMAP - if I delete the message on my local client, it deletes it from the server - much better than POP - which typically leaves a copy of the message there unless you change settings to remove upon deletion and such - like many I'm in the process to migrate away form Spectrum to something non-ISP related...this was the last straw and I should have done it a while ago. Glad they pushed me out lol...

Emails and phone numbers - everything's tied to them now - crazy.

" In new Outlook, select "Add Account." Enter your spectrum email account. Select "Continue." On the password screen, choose "select provider." Then select "POP", enter pw and continue. Hope this helps you."

Just to bolster this, I performed the exact same process and my RR email works again.

Hopefully you will find the same success.

I believe if you look on the tabs at the top, there is an Item called Classic or Classic Outlook. If its not on the main tabs, it may be under the View tab. I apologize if that is not the case, Its been a while since I changed it. In my process I was trying solutions online, uninstalling and reinstalling old and new versions and actually found it by chance. Goggle it if that is not the case.

Good luck.

Sorry to hear that. Here are the steps I went through: In new Outlook, select "Add Account." Enter your spectrum email account. Select "Continue." On the password screen, choose "select provider." Then select "POP", enter pw and continue. Hope this helps you.