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Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi Yolanda,
An increasing number of users have been experiencing the same issues for nearly a month. Is there a way to report this to Microsoft?
Thank you!
For anyone interested, I found a permanent fix. I ditched all Microsoft products.
I was already using Nextcloud for everything related to office suite (Word, Excel, PDF) and file hosting / sharing so this might not be an easy option for someone "deep" into Microsoft. I assure you it's worth it though!
Fastmail replaces calendars, contacts and e-mails.
As a bonus, the whole thing costs about half the price of Microsoft's solution. It did take a good 2 hours of work to change the DNS entries and reconfigure the mailboxes but it was refreshing to speak with support that actually cares and is competent. They have scripts for importing your data over so that part is really simple.
I know it's not an option for many, but even if it helps a single person, that'll be that. As the saying goes, put your money where your mouth is.
Hi Good day everyone, I receently came across this issue.
When that refresh glitch occurs look in the address bar for the Outlook (PWA) app trying to install, it's at the end of your browser address bar in Chrome. It's a small icon,
if you click on it the Outlook (PWA) app will ask you if want to install it. Go ahead and install it. You should now have a Pop-Out Outlook app.
After you have installed the app, you will see the Pop-Out Outlook app. At the very top of the Pop-Out Outlook app click the 3 Dots, and uniinstall it.
Then go back to your Outlook on the Web and try to compose a new email and see if the resfresh glitch is gone.
Try it out, It worked for me, no clearing the cache or browsing history , clearing that stuff and signing in and out was a tempoary solution it came back hours later.
I have the same problem in Google Chrome. Doesn't happen on Firefox. No solution found. Damn, everything from microsoft works like garbage... Is incredible they cant even get a simple mail web working right. I wished Institutions stopped forcing us this useless microsoft products...
I have been having the same issue with the Brave browser since at least January 22. I switched to Copilot around that time. When opening the Outlook webpage in Brave private browsing, there is no issue. No issue with Safari either.