Outlook webpage refreshes whenever emails with attachments are opened or writing new emails

Anonymous
2025-02-01T20:16:02+00:00

Just as the title says, this began for the first time this morning. My Outlook webpage will refresh within seconds of opening any emails with attachments or opening up a new email to write regardless of email account or browser. I've tried on Microsoft Edge, Firefox, and my main browser, Chrome, to no avail. Have not found any solutions including clearing browsing history/cache/cookies, disabling any and all extensions, and even removing extensions from my browser entirely. I've also reset my password twice, restarted my computer, and don't know what to do from here.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-06T19:17:59+00:00

    Same issue since this morning.

    Don't bother notifying me, I can't see my emails. :P

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  2. Anonymous
    2025-02-06T10:49:50+00:00

    Hi - I have the same problem -

    https://outlook.office.com/mail/

    redirects every time you move to an e-mail with an attachment or if you open an e-mail with an attachment it goes into a redirect loop.
    It appears to be a bug in Edge Version 132.0.2957.140.

    Kind Regards
    ~Andy
    Director of IT and Information Security

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  3. Anonymous
    2025-02-10T15:15:02+00:00

    The outlook link from https://m365.cloud.microsoft/ is outdated. It goes to https://outlook.office.com/mail/. It should go to https://outlook.office365.com/mail/

    Using this Office 365 link solved my issue.

    Edited a day later: Issue is back....

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  4. Anonymous
    2025-02-06T09:10:44+00:00

    Temporary solution is to clear data of outlook from the browser

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  5. Anonymous
    2025-02-06T19:29:22+00:00

    BTW If it works in private browsing for you, it means it's related to cached stuff. Clear your browser cache and it should fix the issue.

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