new outlook not syncing with gmail, no error message

Anonymous
2025-02-07T14:56:59+00:00

My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing.

I've checked gmail acct, IMAP is enabled.

I've logged out of Outlook and re-link my gmail acct to outlook, didn't work.

I've uninstalled the new Outlook and set everything up, still didn't work.

This is the new Outlook version that i'm working with. It stopped working yesterday at 3:30pm. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

Outlook | Windows | New Outlook for Windows | For home

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  1. Anonymous
    2025-02-08T04:29:03+00:00

    Im hoping for some type of coherent response from Microsoft. I did manage to get gmail to sync and function by reverting to the old outlook app. The appearance though is so hard to get use to lol.

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  2. Anonymous
    2025-02-08T01:26:10+00:00

    Same issue. I have the new outlook and it stopped syncing emails on 2/6/2025.

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  3. Anonymous
    2025-02-08T00:20:43+00:00

    My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing. I've checked gmail acct, IMAP is enabled. I've logged out of Outlook and re-link my gmail acct to outlook, didn't work. I've uninstalled the new Outlook and set everything up, still didn't work. This is the new Outlook version that i'm working with. It stopped working today at 9:30am.

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  4. Anonymous
    2025-02-08T00:18:44+00:00

    My outlook stop receiving emails nor can I send emails from outlook. There is no error message from Outlook stating why it's not syncing. I've checked gmail acct, IMAP is enabled. I've logged out of Outlook and re-link my gmail acct to outlook, didn't work. I've uninstalled the new Outlook and set everything up, still didn't work. This is the new Outlook version that i'm working with. It stopped working today at 9:30am. Everything was working fine then suddenly I couldn't send an email then noticed no new emails were coming in.

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  5. Anonymous
    2025-02-07T23:54:07+00:00

    Same issue on two computers. I can remove and re-add Gmail account, but only messages in my Inbox prior to the update appear. Cannot send or receive new messages.

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