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Recently, I've started getting things like "Summary by Copilot" or "Try Draft with Copilot" inside my Outlook WEB interface.
I've searched the help pages and online, but could not find a way to completely disconnect Copilot from my email web interface. I don't want it to even scan my emails.
I feel like I've got AI pushed down my throat lately by everyone, and frankly, I really don't want it.
Thanks
Sending, receiving, and organizing email in Outlook.com
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Totally agreed with all the disgruntled folks in this thread. Having an annoying gnat buzzing in front of everything I type is so wrong.
Turn this **** off and let me use it on demand, not in in my face.
Thank you, Stan.
Please tell Microsoft to stop torturing us with the stupid Draft with Copilot prompt on the web version immediately. It is utterly annoying beyond description. I know it's not your fault, but please pass this comment to them. It's pretty unacceptable that we cannot turn it off now.
Thanks again for your detailed responses here.
Dear karnaf,
Sorry for any inconvenience caused to your life.
Please kindly refer to this support article by Microsoft: Switching to Microsoft 365 Personal and Family Classic Plans - Microsoft Support
Since starting from January 16, Microsoft 365 Home or Personal subscriptions will automatically include Copilot, I know this may cause trouble for some users who do not want to use Copilot.
Currently, the option to turn off Copilot is provided in the Office desktop application, but this option has not yet been deployed to Outlook web.
You can refer to the instructions mentioned in the article to switch your subscription to a Microsoft 365 personal/ family classic subscription version without AI.
If you want to better manage your subscription, you can also contact Microsoft's online support dedicated to subscription services: The steps to reach for online support are mentioned in this post Remove Copilot - Microsoft Community
Best Wishes,
Stan.L - MSFT | Microsoft Community Support Specialist
Downgrading to Family Classic works; I downgraded several accounts in the household this way. Sticking CoPilot in private email accounts is an oversight; you should have prompted CoPilot first on whether this was a viable idea.
I think CoPilot, and other AI assistants, are useful productivity tools; it's just that users (humans) should have an option to engage/disengage it on demand.
Please convey the message to the leadership to consider revising this implementation to allow for more user control over "their" accounts. If you had an on/off switch on this feature in the first place, you would not have had any cancellations or customers downgrading to a cheaper product at this point.
Respectfully.
Dear Stan, I have exactly the same issue using the Microsoft 365 Family subscription, so I feel permitted to answer your question:
On step three, there is no option to switch or downgrade to Classic plans. Instead, I have only either the button "Switch plan" for Microsoft 365 Personal (which is not what I need), or the button "I don't want my subscription" (which I'm afraid to click, because I could lose my data).
Can you please clarify internally why I don't see the Classic plans offered?