I cannot login to my outlook email, how do I fix this problem?

Anonymous
2025-04-23T02:27:01+00:00

I’m having the same issue as everyone else I cannot login to my email. I’ve tried using different devices, different browsers, everything. I’m getting frustrated I need to access my emails for work. How do I fix this problem and why is it happening?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-05-08T13:42:25+00:00

    I don't think this answer above will help everyone since we all don't use gmail. I was able to get my email back up by switching back to classic. I did loose all my contacts, but the emails and separate folders were all there once it downloaded them.

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  3. Anonymous
    2025-05-08T02:42:52+00:00

    Google as of May 1, 2025 has turned off POP/IMAP access to Gmail from Outlook app because Classic Outlook app is "less secure". This can be fixed.

    Basically, you need to set up 2-Step Verification on your Google account (no this is not phone verification). Then go to "App Password" at the bottom of the 2SV page. Enter "Outlook" and get a new 16 character password, and replace your Outlook login password to your Google account with this new password.

    Note: On Outlook, you may have to remove your account to connect to gmail, and then create a new account with the new password.

    I posted this yesterday. For more details, checkout:

    https://answers.microsoft.com/en-us/outlook_com/forum/outlk_win-outtop_classic-outsub_ofh/how-to-repair-classic-outlook-to-access-popimap/6090863f-0991-41ed-9544-130b43122156

    Are you using Classic Outlook app connected to Gmail via POP or IMAP?

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  4. Anonymous
    2025-05-07T15:41:21+00:00

    Hello Mr. Miguel Molina O, can you help me please regain access to my email account. I attached a screenshot of the problem. I answered most of the email retrieval questions accurately but wasn't able to access my account. I badly need your help.

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  5. Anonymous
    2025-05-07T13:28:24+00:00

    Cannot get past the homepage. When I click on 'sign in', it goes back to the homepage.

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