How do I permanently turn off Copilot prompts in my Outlook.com webmail messages?

Anonymous
2025-01-17T22:21:39+00:00

I'm a dinosaur who still uses Hotmail.com via web-based Outlook.com. Now every time I reply to a message, I get a ""Try Draft with Copilot" message/link in it. I never want to use Copilot for anything, but this won't go away. How can I turn permanently off this any other Copliot promot in Outlook?

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2025-01-28T20:26:24+00:00

    Exactly!

    Since I created my original Hotmail account in 1995, It's been the absolute best 'free-mail' service. That is until this ridiculous push to force every person to only use CoPilot to achieve what any sentient being should be able to achieve easily.

    Microsoft, please, for the love of all that is good, give us the option to turn off this invasive, useless, and frustrating malware.

    At this point, I plan on fully letting my Microsoft subscriptions lapse without renewal. I refuse to pay to be irritated.

    Count the users in this thread Microsoft, you are losing customers.

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  2. Anonymous
    2025-01-28T18:50:00+00:00

    I appreciate that information regarding UBlock. Tied into your last response regarding having to use a third party, UBlock's notification before download is its app can: "Read and change all your data on all websites" and "Change your privacy-related settings."

    Microsoft truly has a responsibility to allow users to simply turn off any traits of any program and allow users to customize their own office space, whether a free-based or paid subscription. Not only simply turn off any traits / commands but to turn off simply. Auto-correct. Auto-fill. Automatic capitalization. All options should be easily accessed with the ability to change by a simple swipe of a toggle switch. ON/OFF.
    

    Please, Microsoft -- help your community think for itself.

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  3. Anonymous
    2025-01-28T17:59:17+00:00

    I've had my hotmail account since the 90s and it's been perfectly fine, until now.
    I want to turn off this stupid Copilot prompt!

    I don't want copilot and I don't want it bothering me as I'm trying to type an email.

    Microsoft give us an option to turn off the prompt please!

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  4. Anonymous
    2025-01-28T06:24:39+00:00

    Hard agree with the views in this thread. I don't mind Microsoft adding an AI functionality to the programme, even though I am very unlikely to use it. But putting the "draft with Copilot" prompt every time I start a new line is driving me up the wall.

    I've had my hotmail account for 30 years, and changing email addresses will be a real pain. But I will do it unless they fix this, it's just too annoying.

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  5. Anonymous
    2025-01-18T07:11:14+00:00

    Dear stanglass,

    Welcome to Microsoft Community.

    I understand that you keep seeing the “Try Draft with Copilot” prompt when you reply to emails on the Outlook.com web page and you want to turn it off.

    I'd love to help you, but unfortunately this is not a promotional message, but a feature for the web version of Outlook, which is only available to Outlook accounts with a Microsoft 365 subscription, and there is no option in the web version of Outlook to turn this feature off.

    Therefore, you should have subscribed to Microsoft 365. We recommend that you contact chat support to learn more about how to turn off Copilot.

    1. Open this link Contact Us - Microsoft Support.
    2. Select Microsoft 365. Select personal and families, input “Office” and click “Get Help”. When the results appear, scroll to the bottom of the page and select the Contact Support option.
    3. Select Microsoft 365 and Office.
    4. In Categories, you can select Technical Support and confirm it.
    5. Then select Chat with a support agent in a web browser.

    TIPS: Please contact us during local working hours, CHAT does not work 24 hours a day.

    The chat window is one-on-one with a human being, you can communicate with them in the form of chatting about the problems you encountered, and if necessary, you can ask the other party to remote, chat specialists are instantly answering your questions, dealing with the problem more efficiently.

    Feel free to post back if you need further assistance.

    Best Regards,

    Jason.YA - MSFT | Microsoft Community Support Specialist

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