Outlook web interface on a Mac: weird Option key behaviour

Anonymous
2024-09-16T19:22:17+00:00

Hi all,

I've suffered a new setback in my ongoing battle with Outlook's web interface.

As of the last week or two only, when I have Outlook open in my browser (Chrome on my Mac) and I press the option key, it seems to initiate some sort of keyboard navigation thing where it shows letters under Home, View, etc. that I can press to navigate those menus via the keyboard.

So my question is: How do I get rid of this behaviour?

I use option + delete and fn + option + delete very often while typing to delete word-by-word, and a couple times an hour now I accidentally tap just the option key which suddenly jumps into this navigation thing and stops my keyboard inputs in the message I'm typing until I hit escape to go back to normal.

This amounts to a not insubstantial hit to my email productivity.

Thanks in advance!

Outlook | MacOS | New Outlook for Mac | For education

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  1. Anonymous
    2024-11-11T15:04:12+00:00

    This situation is very inconvenient. In my case, as I frequently write in Portuguese, the “Option” key is essential for adding accents and special characters, like “ç.” It’s frustrating that there’s no way to disable this feature. Where is the user experience consideration?

    Thanks for all, and I look forward to a quick resolution.

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  2. Anonymous
    2024-10-05T08:42:04+00:00

    I think time too has a role to play. I see this beahviour when the option key has been pressed for a longer period of time. For a quick navigation to the word on the left or right it seems to work ok without triggering the menu. However justa. wee bit longer and you have the dreaded loss of focus and going to the header.

    MSFT should let the editor window alone. The mac outlook app is disfunctional. You are making the place of last refuge also unacceptable.

    thanks

    anand

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  3. Anonymous
    2024-10-02T16:21:17+00:00

    Yeah of course. I'm just saying you don't have to use the mouse to get rid of it. Still interrupts my typing constantly though.

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  4. Anonymous
    2024-10-02T01:25:42+00:00

    Fortunately you can actually get out of it with the keyboard, either by pressed Option again or pressing Escape.

    I suppose so, but it's still ridiculous. We need to be able to turn that off. It's completely unnecessary to have defaulted.

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  5. Anonymous
    2024-10-01T23:35:40+00:00

    Fortunately you can actually get out of it with the keyboard, either by pressed Option again or pressing Escape.

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