Outlook web interface on a Mac: weird Option key behaviour

Anonymous
2024-09-16T19:22:17+00:00

Hi all,

I've suffered a new setback in my ongoing battle with Outlook's web interface.

As of the last week or two only, when I have Outlook open in my browser (Chrome on my Mac) and I press the option key, it seems to initiate some sort of keyboard navigation thing where it shows letters under Home, View, etc. that I can press to navigate those menus via the keyboard.

So my question is: How do I get rid of this behaviour?

I use option + delete and fn + option + delete very often while typing to delete word-by-word, and a couple times an hour now I accidentally tap just the option key which suddenly jumps into this navigation thing and stops my keyboard inputs in the message I'm typing until I hit escape to go back to normal.

This amounts to a not insubstantial hit to my email productivity.

Thanks in advance!

Outlook | MacOS | New Outlook for Mac | For education

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  1. Anonymous
    2025-03-05T23:09:44+00:00

    +1 from me. I constantly use option arrow-left/arrow-right to skip by word when writing emails and when this tip thing comes up it absolutely destroys the flow of work.

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  2. Anonymous
    2025-02-13T16:45:45+00:00

    This was a known issue earlier and was fixed but it seems like this may have regressed. We have activated the bug internally and are following up with bug owners to see what can be done about it. I'll post an update here, when I have one. Thanks everyone for your patience while we look into it.

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  3. Anonymous
    2024-11-07T15:21:22+00:00

    There's no need for an option or preference to disable. This behavior is not acceptable on macOS any time text is being edited. This is an accessibility bug that needs to be fixed.

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  4. Anonymous
    2024-09-25T20:51:04+00:00

    I haven't figured out how to turn it off. The person who DMed me just confirmed that they can reproduce this behaviour, and that they'll pass it on to the "product team" via the feedback option in the Outlook web app.

    Basically, they DMed me to not say anything. They suggest that multiple users submitting feedback about this might get them to look into it faster though.

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  5. Anonymous
    2024-09-25T18:08:33+00:00

    I've been frustrated with this same behavior on the web version of Outlook on my Mac. Can you share the steps that turned this off?

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