spam from <preview@***> where the *** part changes each time

Anonymous
2024-08-06T00:01:19+00:00

How can I get spam emails from these senders to stop? They are in the junk folder, so rules don't work.

Outlook | Windows | Classic Outlook for Windows | For business

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  1. Anonymous
    2024-10-19T17:15:40+00:00

    I had a few ‘empty’ days and then they started up gradually earlier this week and now increasing daily -72 today. I am in U.K.

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  2. Anonymous
    2024-10-19T03:43:33+00:00

    Here is a very unhelpful "How to get support for Outlook.com" page: https://support.microsoft.com/en-us/office/how-to-get-support-for-outlook-com-f5482a98-616c-4d44-b7c5-8aaaadf5c11a

    There must be a way to contact a support engineer, no?

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  3. Anonymous
    2024-10-19T03:22:50+00:00

    Hi all. I have not replied for quite a while because it was so exciting when the unwanted emails problem appeared to be resolved, and then such a letdown when just a short week or so later it all started back up again. It has been interesting and somehow supportive to read all of your comments, knowing that so many people are being affected by this. I think I’m going to set an end date that maybe a month from now that if Microsoft doesn’t fix this, I will go to the headache of changing to a different email provider. Ugh.

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  4. Anonymous
    2024-10-16T15:13:58+00:00

    Fully agree!

    It is difficult to understand how a company like Microsoft wouldn't be able to find a technical solution for these pestering spam assaults on its own customers.

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  5. Anonymous
    2024-08-07T09:58:56+00:00

    Dear OverFifty

    thank you for your reply!

    My screenshot above is based on the web version of outlook, you can also log in to the web version of outlook to complete the rules and synchronization.

    I can understand how you feel when you have this problem and I would love to help you block these pesky spam emails directly! However, the senders or domains that Microsoft blocks are based on the domain information following the "@". That's why you can't use organized senders to block spam you don't want to receive, and the emails you do receive aren't from agreed upon domains or uniform senders, so we can't block them directly. We cannot perform targeted blocking. If a single blocking method is more time-consuming for you, but I hope you understand, you can of course also send this issue back to Microsoft, you can click on Help - Suggestions - to advise Microsoft on this issue!

    I wish you all the best

    Linda.W-MSFT | Microsoft Community Support Specialist

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