I have emails appearing in my outbox as queued or drafts and showing up as sent in the new outlook app on Windows 10. Any suggestions?

Anonymous
2024-06-17T15:21:15+00:00

I have recently had a lot of my emails show up in both the sent folder and then immediately after showing up in the outbox as queued or drafts. If I close the outlook app on my laptop and re-open it, the outbox becomes empty. I have tried looking up trouble shooting steps but none of the suggestions are options in the outlook app that I have.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2024-12-19T10:08:23+00:00

    Same problem. This topic has now been open for several months. Any solutions?

    Thank you

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  2. Anonymous
    2024-09-05T23:37:08+00:00

    I am using the new version of outlook and some emails that I have tried to send did not even appear in the outbox or in the sent folder. When i did a search i found them marked as “queued”, my Internet is active, in fact i am doing this at the same time that they are remaining as queued. Very annoying

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  3. Anonymous
    2024-07-30T14:39:12+00:00

    Support sent us to these forms for answers as they had no solutions. We ended up switching over to Google after 25 years with Microsoft.

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  4. Anonymous
    2024-07-19T05:53:58+00:00

    Any luck with this issue? 2 weeks without being able to send emails is hell over here.

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  5. Anonymous
    2024-07-17T01:21:35+00:00

    Dear Nicole Feldman

    Thanks for using Microsoft products and posting in the community.

    We have received feedback from multiple users on this situation and are actively investigating these issues and collecting them. I can understand your situation and apologize for the impact on your work and life. Please keep an eye on Microsoft office updates from now on and install the latest updates even if they are available.

    I hope the above information can help you.

    Looking forward to your reply.

    Best wishes

    Clark | Microsoft Community Support Specialist

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