what is the right settings for outlook for spectrum email

Thanks Ken. I was able to get on the phone with Microsoft support and the problem was that I was using the "new" Outlook. I had to go back to the Classic version.

Summarizing what i'm reading so far the interim work arounds, until outlook (new) store app gets an update pushed that fixes this, are . . .

a) if you can revert store app install from outlook (new) to outlook (classic) using the help menu > go to outlook (classic) button option

b) configure outlook (new) store app using pop3 tls/995 instead of imap tls/993 same incoming mail server

c) use spectrum web app mail solution https://mail3.spectrum.net/ or alternative mail app in store supporting imap/smtp connections

I hope this will solve the problem, it did for me. Change the settings from IMAP to POP. My outlook quit working on 2-5 tried everything most people on here did, then finally the IMAP to POP worked, hope this helps.

Everyone,

I ran into this problem with a client of mine and this thread came up in my research. After my tshooting and looking at this thread, I noticed my client was using the "Outlook (New)" app. First of all, shame on Microsoft for developing and somewhat forcing this crap on us all! Anyway, I switched to the Outlook (Classic) app and the email account came right up and worked fine. Just go to Search and type "Outook" and look for Outlook (Classic) in the list and run this. If you like the new Outlook, this is a workaround until MS fixes their shenanigans. Otherwise, continue to use the Outlook (Classic) until MS no longer supports it.

I'm using 365 adn the bundled Outlook. Setup my emails worked for about a 2wks, I stopped receiving RR emails on 2/8/25.

I removed the account and tried to reload, now receive the same error messageINVALIDCREDTIALS and TEMPORARILYUNAVAILABLE. Spectrum would not assist as I'm able to receive emails through the Spectrum email website.

Any assistance would be appreciated.