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I am aware of other questions being posted regarding this issue, but most seem to directed to corporate email, and not individual home users as myself.
As best as I can tell this problem started yesterday, August 6, 2024, when any email I sent to an sbcglobal.net or att.net email recipient was rejected and returned with the following message:
Undeliverable: Fw: PRAYER BREAKFAST, SAT AUG 10, 2024, 8 AM, at MIMI's CAFE
To: You Wed 8/7/2024 5:15 PM
This message is able to be sent again Send again
Delivery has failed to these recipients or groups:
<recipient email address>
Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system. Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.
The remaining information contained in the bounce message applied to email administrators, which is not applicable to me as a home user.
This problem occurs on both my windows 11 laptop, and my iPhone 13, and occurs with both classic Outlook and new Outlook. It occurs rather I send to a single recipient to multiple recipients in my contacts list.
I was able to send emails to these recipients as late as last Friday, August 2, 2024.
What solutions does Microsoft have to help resolve this issue?
This
Thank you,
Using New Outlook on Windows for professional communication and productivity
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Around 8 PM basic test email and a forwarded email were finally delivered okay. I tried twice to forward a photo with no luck.
I use free outlook for my old free hotmail.com email.
Hmmmm. That’s not my experience. When did emails w/o attachments go through for you? I sent one today to test and it wasn’t received. So the person received the email?
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Yup. Me too. Sent to att.net and it wasn’t received. I guess this means another phone call.
Yesterday I received a delivery failure notice from outlook to att.net email server for email sent last week. Att email recipient is sitting next to me and my outlook emails sent today have not been received.
ATT email server issue is not resolved.