Outlook.com emails being rejected and returned by sbcglobal.net, att.net

Anonymous
2024-08-08T04:28:40+00:00

I am aware of other questions being posted regarding this issue, but most seem to directed to corporate email, and not individual home users as myself.

As best as I can tell this problem started yesterday, August 6, 2024, when any email I sent to an sbcglobal.net or att.net email recipient was rejected and returned with the following message:

Undeliverable: Fw: PRAYER BREAKFAST, SAT AUG 10, 2024, 8 AM, at MIMI's CAFE

To:​ You ​ Wed 8/7/2024 5:15 PM

This message is able to be sent again Send again

Delivery has failed to these recipients or groups:

<recipient email address>

Your message wasn't delivered. Despite repeated attempts to deliver your message, the recipient's email system refused to accept a connection from your email system. Contact the recipient by some other means (by phone, for example) and ask them to tell their email admin that it appears that their email system is refusing connections from your email server. Give them the error details shown below. It's likely that the recipient's email admin is the only one who can fix this problem.

The remaining information contained in the bounce message applied to email administrators, which is not applicable to me as a home user.

This problem occurs on both my windows 11 laptop, and my iPhone 13, and occurs with both classic Outlook and new Outlook. It occurs rather I send to a single recipient to multiple recipients in my contacts list.

I was able to send emails to these recipients as late as last Friday, August 2, 2024.

What solutions does Microsoft have to help resolve this issue?

This

Thank you,

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-02-28T23:00:17+00:00

    I've given up on MS or ATT doing anything and opened a gmail account that I use whenever sending emails to any ATT accounts. With your email address being your login on so many accounts (some which won't let you change your login so you have to set up a new account) changing emails is a royal pain. So thank you MS and ATT.....I have no loyalty to either.

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  2. Anonymous
    2025-02-28T22:41:14+00:00

    I've looked through this and several similar strings of complaints about the same problem, with apparently no serious effort by either ATT (and its affiliated email providers) or MSFT to solve it. I've got it, too, and among the most frustrating aspects is I generally don't learn until the next day that the email didn't go through. Do both ATT and MSFT want to get out of the home email business and force us all to gmail? It surely will reduce the value to me of Outlook 365.

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  3. Anonymous
    2025-02-05T16:40:39+00:00

    It's not just corporate it's also between homes now, it happens between my daughter and my wife and a friend they all have sbcglobal.net I am outlook I have lost all communications with them.

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  4. Anonymous
    2025-01-17T16:45:22+00:00

    There is no solution unfortunately. AT&T wants to be done with sbc emails, but can't because of promises they made when they took over sbc. So they give crummy service hoping people will give up on it. I'm slowly moving everything to gmail, so I guess I'm giving in to their scheme.

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  5. Anonymous
    2025-01-17T04:37:42+00:00

    I spent hours in chat with Microsoft and their suggestions were worthless.....I don't think they have a solution and are interested in finding one.....I switched to Gmail to communicate with any sbcglobal users

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