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My Outlook account is not downloading or sending messages. I am able to login and I have used the sync button. Anyone else had this happen and know how to resolve it? I've used the Microsoft help and it was not helpful at all!
Using the New Outlook for Mac features in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
check your settings if your Roadrunner or Charter or TWC. use server settings mail.twc.com for roadrunner, charter use mail.charter.net incoming mail port 993 outgoing port 587 these setting are for IMAP/SMPT
be sure to use classic outlook format
check your settings if your Roadrunner or Charter or TWC. use server settings mail.twc.com for roadrunner, charter use mail.charter.net incoming mail port 993 outgoing port 587 these setting are for IMAP/SMPT
Thanks for your reply..I managed to send emails but my received emails have now paused and not syncing. I reset my password but still no luck! Any suggestions??? 🤔
I wanted to report some things I have tried and what happened... To review (since there are lots of people on this thread, with different problems) My email is a charter dot net email address. I stopped receiving emails and could not send them as of February 5. I could see my inbox (up to Feb 5 but none after)
I eventually decided to delete my charter dot net email address and then try to set it up again. Every attempt failed until I specified a "POP" configuration instead of an "IMAP" configuration.
The settings I used for the "POP configuration were: hostname "pop.charter.net", port '995', secure connection type "SSL/TLS". for the SMPT configuration I used Hostname "smtp.chater.net", port "587", secure connection type "SSL/TLS".
Then Microsoft email displayed my inbox! yea!
Unfortunately when I tried to send an email I got a message saying failed and it asked me for a password, and now I can't see my inbox either!
I was so excited, for a moment, and now I feel crushed again!
I'll post again if I have any success.