How do I "add an account on mobile to use this app" in the Outlook app on my Google pixel 2 watch?

Anonymous
2024-08-13T15:45:14+00:00

I'm getting the error message in the Outlook App on my Google Pixel 2 watch to "add an account on mobile to use this app." My outlook app on my phone (google pixel 8) is working just fine. The app on my phone and my watch have been updated in the Google Play Store, syncing is on from settings in the Outlook app on my phone, but no data is flowing through to the Outlook app on my watch (no email or calendar items). Please help!

Outlook | Outlook for mobile | Outlook for Android | For home

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Anonymous
2024-09-13T16:56:24+00:00

I was finally able to get past the "add account on mobile" screen on the watch by removing accounts, clearing phone and watch cache, rebooting both then reading account. But not all of my email is syncing across, only seeing a few emails. If I mark one as unread on the phone then it will appear on the watch. Gonna have to monitor to see if any new emails show on the watch.

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  1. Anonymous
    2024-09-15T16:00:34+00:00

    The above is not an answer or resolution. Please update this thread.

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  2. Anonymous
    2024-09-11T00:08:24+00:00

    I was able to get it work. I just purchased the new Google Pixel Watch 3. You have to uninstall the mobile and watch app, reinstall both at the same time, then re-login on the mobile and it will automatically sync with the app on the watch. Hope this helps :)

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  3. Anonymous
    2024-09-06T02:43:31+00:00

    I have a Pixel Watch 2 but was able to find a solution on a Samsung thread (link below)

    Go into outlook settings and remove all accounts then add them back. Should work fine 🤞

    https://us.community.samsung.com/t5/Galaxy-Watch/Outlook-watch-app-error-quot-Add-an-account-on-mobile-to-use-the/td-p/2981961/page/2

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  4. Anonymous
    2024-08-25T22:35:38+00:00

    I am having the same issue on my new Samsung Galaxy Watch Ultra (1 day old). This is a bug. Someone please pay attention to this it's important for all.

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