I think my microsoft account has been hacked

Une connexion inhabituelle dans mon email à cause plusieurs problèmes dans mes comptes

Dear MROD777,

Welcome to Microsoft Community. 

Hello, I have learned that you are experiencing issues with your account possibly being hacked. Like you, I hate hackers.

If you remember your password, then you can still change your security verification method in the account management page, but you mentioned that you have forgotten your password. :-(

In this case, you can only try to restore the form, and I would like to explain to you that restoring the form is a lengthy process and you need to be prepared for it. I apologize for the delay, but this process is also for the better protection of the account.

You will need to try to find a device on which you have logged in to this account and recall as much information as you can about the account such as the Microsoft products you have used, also contact friends with whom you have recently emailed to get some of the content of the emails, as well as any courses, subscriptions, etc. that you can recall.

If you don't remember much information, you can contact our online department and you can try to give them as much account information as you have to see if there are any other reviews they can do to help you get your account back.

Here are the specific steps required to contact an online agent:

1. Type "Contact - Microsoft Support", then type" Account Issue" in the search box
2. Click on login at the bottom of the page and contact the support staff.
3. Use your Microsoft account to sign in.
4. Under "Products & Services," select "Microsoft 365 & Office Options."
5. Under "Category", select "Manage Account Security".
6. Click on "Chat with Support Agent". Next, fill out the contact information where the online agent can contact you.

Please note: Please contact on working days!

 

Wish you all the best!

Best regards

Yolanda - MSFT | Microsoft Community Support Specialist

They have usurped my identity and changed the email of my Instagram account linked to this email several times and I have not received anything, in addition I have received many strange emails.

Then how did you reply to this if you have been hacked

my acount is been hacked

But it does not help the help, it says “ocurr a problem”