How do you permanently turn off new outlook?

Anonymous
2024-05-23T02:21:17+00:00

I don't like it, I don't want it, I am not going to switch to it, and I never want to see it again. For the longest time it would periodically switch to the new outlook, I would turn it off, and submit feedback stating the previous. Now it auto opens every single time. I do not ever want to see the new outlook again for the rest of my life. Do not make me switch to Mac or Linux or whatever because I am petty and will eventually become so disgruntled and delete everything Microsoft and never spend another dime on anything they make over something stupid. I want to know a way to permanently delete the new outlook off my system so it doesn't get to that point.

Outlook | Windows | Classic Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

158 answers

Sort by: Most helpful
  1. Anonymous
    2025-03-16T10:59:27+00:00

    I had a problem: I much prefer Classic Outlook but it kept being replaced by New Outlook on my Windows 11 pc and laptop. I engaged with Microsoft Support who provided five 'solutions' which didn't work.

    In frustration I started investigating every aspect of Classic Outlook, and I've found a solution which works on both my devices - and it's so simple I'm amazed it's not been mentioned anywhere I've looked /searched before. (I don't have Windows 10 on any devices, but I presume it would work there just as well.)

    Forget Powershell, Regit, olk.exe, and all the other Techy replies.

    Try this:

    Step1: Open Classic Outlook, then go to Start/Settings/Apps and uninstall New Outlook which will have loaded automatically when you opened Classic Outlook.

    Step 2: Return to your opened Classic Outlook and go to File (top left of screen)/Options (bottom of left panel)/General

    Step 3: Slide down to the very bottom of the General panel, and you should see a check box and the legend 'Automatically switch me to New Outlook'. Uncheck the box, close Options and return to the main Classic Outlook main screen.

    Step 4: Close Classic Outlook and re-open it, then carry out Step 1 again. You should find that New Outlook hasn't been automatically re-installed.

    Since I did all this I have had no problems at all with New Outlook re-installing or interfering with my use of Classic Outlook. I hope it works for you too.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  2. Anonymous
    2025-01-24T01:40:31+00:00

    Just a heads up, Microsoft released an "update" to this scammy outlook(new) fiasco that changes the original mail app, so even if you use some hack to return to it, it will pop up a windows demanding you either export or use outlook(new) and locks you out of the rest of the mail app, even tho you will see that it is still working just fine in the background pulling down new messages and popping up new message notifications.

    As another user stated, this is a class action waiting to happen in the USA, and under Australian law Microsoft has engaged in a /severe/ breech of the digitial safety act that prohibits unauthorised insertion, deletion or modification of a users private data - their email inbox in this case.

    Can we get some laywers onto this? This is literally a 'gimme' microsoft has broken dozens of IT laws in HUNDREDS of countries by doing this.. any non-corrupt judge would drop the ban/criminal record hammer on this in about 8 minutes if it went to trial.

    Literally Microsoft is engaging in illegal modification/insertion of data, and DoS'ing most low technical skill level users from ever accessing their email again. It would be different if the new fake outlook actually /used/ the inbox and settings from the email client, being actually useful, something it would take microsoft all of 10 minutes to implement, but no they decided to engage in a deliberate denial of email server campaign, which at best forces people to use something like thunderbird instead, and at its worst prevents most users from being able to access their old emails any longer - as the app is locked out and there is no easy way to bring up old messages afterwards.

    If nothing else users should be entitled to compensation because many of them likely needed to hire a technician to setup their email again.

    Like come on, if some hacker went out and crashed everyones mail, it would be instant jail time, Microsoft does it, and nobody thinks to even mention it to a lawyer?

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  3. Anonymous
    2024-11-07T22:27:05+00:00

    After losing two customer accounts after the new outlook wouldn't accept my password for an account and I could not access my email in time for a speedy response. Today I went out and instead of buying a new PC I bought a high end large screen Android tablet, everything is so much easier, and quicker than screwing around with Windows, not going back.

    A lot cheaper too.

    Was this answer helpful?

    3 people found this answer helpful.
    0 comments No comments
  4. Anonymous
    2024-10-19T03:13:31+00:00

    I want to turn off the new outlook permanently from my laptop

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments
  5. Anonymous
    2024-10-10T17:25:32+00:00

    i want to delete the new outlook permanently from my computer. I tried everything from asking pilot to asking microsoft. any help would be greatly appreciated.

    Was this answer helpful?

    2 people found this answer helpful.
    0 comments No comments