Why I cant add new email account in new outlook but in old it works?

Anonymous
2023-10-03T14:28:27+00:00

Hello,

my name is Igor and I have problem in new outlook app. Im using 3 emails in old app. 1 private and 2 work accounts. Everything is ok. But when i switched to new outlook i cant add second work email. There is error:

"This account is not supported in Outlook for Windows due to the license provided by your work or school. Try to login with another account or go to Outlook on the web"

Why? why it works in old but not in new version ? Its feature or bug ? I want to use app not web, and i need this email not another... I would like to use outlook but this is ridiculous and i consider move to another app...

Outlook | Windows | New Outlook for Windows | For business

Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.

0 comments No comments

119 answers

Sort by: Most helpful
  1. Anonymous
    2024-08-29T12:16:16+00:00

    Excellent...I'll check it out. Thank you.

    Was this answer helpful?

    0 comments No comments
  2. Anonymous
    2024-08-29T07:54:42+00:00

    The old Outlook's never had the problem

    Was this answer helpful?

    0 comments No comments
  3. Anonymous
    2024-08-29T06:05:37+00:00

    I am still using the old outlook and it works fine with multiple emails.

    Was this answer helpful?

    0 comments No comments
  4. Anonymous
    2024-08-28T22:40:17+00:00

    Would you mind telling me which new email client you moved to? I've been trying for months to get New Outlook to work with 3 of my GoDaddy Email Essentials and Email Essentials Plus accounts...even upgraded one, but no luck. New Outlook won't add them. And, yesterday, I can't get back Windows Mail, so have been using regular Outlook which is not a good choice. Thank you.

    Was this answer helpful?

    0 comments No comments
  5. Anonymous
    2024-04-15T19:07:37+00:00

    I have the same issue. Exchange work email doesn't work on new outlook app, but works in microsoft mail and old outlook.

    Was this answer helpful?

    0 comments No comments