Why I cant add new email account in new outlook but in old it works?

am able to use all of my personal email accounts with the new version of Outlook, but when I try to add my work email I am not able to, I contacted the provider host and explained my issue, they say it is a Outlook problem since I can use the 2016 version with no issues. I am willing to continue trying to resolve but really need more and clear direction to getting this resolved instead of a Videorecorder instruction manual version, leave out the unnecessary filling, just the meat and gravy please. My host provider starts with Go, and I have pulled them through the ringer to try to get it working, lets see if the big M can get it working or update it so it will work for me, :). I am running Windows 10 Pro 64, currently my processor is not accepted for Windows 11, AMD FX, hoping that will change.

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**Session Id:**e395f1a5-c3cf-1e44-a7ec-ba6b1f17146c **Timestamp:**1703170193965

I managed to sign in with the account that was not being accepted. Unfortunately, I can't recall how I managed it but it was nothing complicated - basically I stumbled upon it. Sorry I can't be more specific. ;)

It's not a license issue. It's a design choice made by Microsoft. We're trying to fight it, you can see the details here if you wish:

https://feedbackportal.microsoft.com/feedback/idea/2f7925cb-3a80-ee11-a81c-000d3ae46fcb

Only New Outlook for Windows - so far - is refusing these accounts. We do not know why. Microsoft Support confirms that it was a design choice, and there is no fix, but they cannot tell us more. That's why we're trying to get this feedback portal item upvoted and commented. It makes no sense at all.

I noticed this on Windows PC's, however new outlook for the Mac OS seems to handle the accounts absolutely fine. I sit next to someone that has 3mailboxes added to their New Outlook, but if I try and add the same I get told there is an issue with the license. Clearly it isn't a licence issue if it works on another operating system. The same applies if I add them to Outlook for an Android Phone, or iPhone.

I fixed it myself. Just like I did with maps (google maps), Your Phone (google messages), Browser (google chrome), and now mail (mailbird), I just don't use the Microsoft solution. Each of those switches I have made came with no regrets. I appreciate your efforts, but my decision to switch also means I will no longer fight with Microsoft over their mail offerings. I've been battling with them over mail since 2015. Of all my mail complaints, the only on I know of that was addressed, was the ability to have HTML signatures in windows mail. Good luck, but I honestly believe you are wasting your time.