Emails stuck in my draft folder

Hello !

In your response, you wrote " Go to Settings - Accounts - Administration ".

But there is no tab called Administration ! Seems weird staff of MS would not know that ?

I cant get this problem fixed. I use Gmail in Outlook. And I cannot send emails. Internet is fine. Latest version of Windows. I repaired Outlook. Nothing is working. Can you please help with this problem ?

Thank you !

I have the same problem for at least a month now on my M365. Not consistent. Messages resend perfectly from webmail every time. Happening on Outlook Macos but also experienced it on my Win11 desktop. No other error emails or bounced messages.

Dear FayUL,

Thanks for using Microsoft products and posting in the community. 

Realizing that you have a problem with emails getting stuck in the drafts folder.

First of all, you can log in to your web-based mailbox directly to check if you can send or receive mail to or from this contact.

What version of outlook are you using?

If you are using new outlook for windows, please check your internet connection and email configuration.

1. Check your internet connection and email configuration:

 Make sure you are connected to the Internet.

Verify that your email account is properly configured in New Outlook for Windows. To do this, you can go to Settings>Accounts>Administration and verify that your email account is listed and set up correctly.

2. Restart New Outlook for Windows:

 Close and reopen the New Outlook for Windows application. Sometimes a simple restart can solve a glitch.

3. Repair the installation:

 Navigate to Settings > Installed Applications > Outlook(new) > Advanced > Repair.

Repair the installation of New Outlook for Windows.

If classic Outlook for Windows.

1. Please try going to the Drafts folder and resend the email again.
2. Make sure you check the following points:

Select Click on the File tab > Options > Mail tab > Save Message section.

Set the number of minutes to automatically save items that have not been sent after this number of minutes to 0.

3. However, if the problem persists, follow the steps below:

Create a new Outlook profile:

Create an Outlook profile - Microsoft Support

Add an e-mail account to Outlook:

Add an email account to Outlook - Microsoft Support

Best Regards,

Peter.Y-MSFT | Microsoft Community Support Specialist

 

Hey, I am also still having this issue and it is now September - 4 months later. Still no fix?

Multiple users are starting to experience the same issue. Following for when there is a response from Microsoft. Currently pointing them to use the browser version as a work around to see if that helps.

"stuck in outbox" Has been particularly bad today. It improved for a while and now is bad again.