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Hi, I'm running the new version of Outlook on Windows 11, and have connected to both my Uni (O365) and Gmail (Microsoft Cloud). O365 works fine, but the Gmail account doesn't sync read status back to gmail. I.e. outlook gets the correct read status from Gmail, and it syncs things like starring/flagging emails back to Gmail. But although I can mark things as read in Outlook, that status never syncs back to Gmail. The same is true on 3 different PCs, so it's not peculiar to one particular computer.
Any ideas?
Using classic Outlook for Windows in business environments
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
My wife also has a serious problem between GMail and the new Outlook: sent items don't send. She hits the "Send" button, but when asked if she sent an email she finds it sitting in "Drafts!" Sometimes the email is incomplete and work is lost.
Are Microsoft/Outlook programmers really this incompetent or is this some exceptionally difficult issue to resolve between these two major email clients and/or the email protocols? It is mind-boggling whatever may be the case.
I'm a retired computer science professor. I remember a time when my students saw getting a job at Microsoft as the ultimate. MS only hire the best. I think those days are long gone. Probably most of their code is written by ChatGPT. Some bean counter has decided that since they invested so much money in it, they will use it everywhere possible. BTW, I've encountered multiple situations where Bing has given me the wrong answer. Or conflicting answers when I word the question slightly different, for example, asking about "a thing" vs "any things."
Hi, if you still have any contact with the Microsoft Team can you please let them know as of Monday syncing with Gmail is broken again after a brief period of working? Thanks!
Same for me, till Sunday it worked perfect. From monday on it stopped syncing again!
Our users are reporting the same thing. It was working for a brief period and now it went back to being broken.
Same here, it stopped again. (my SW chain is all up to date)
PS: I have a feeling that this might be due to the platform wars. I cannot prove it.