NEW Outlook app: how to add an IMAP account with user name different from email address?

I can't understand why Microsoft are ignoring this issue whilst expecting users to migrate.

The silence is deafening.

HI,

As of the start of this thread, Microsoft DON'T CHANGE the IMAP authentication process.

Are the changes to be made too complex for Microsoft developers ?

Why not listen to user complaints ?

In the same way, my Thunderbird (latest version) fail to send messages with my PROFESSIONNAL email (no OAUTH SMTP)...

Did Microsoft want us to move to another providers ?

Isn't this the same dialog as you get from Control Panel->Mail (Microsoft Outlook)?

Not sure how this will help me. I think I tried this a long time ago and can access my personal IMAP account in the old outlook but still not in new outlook.

I have (old) Microsoft Outlook running for my work mail but I wanted to run (or at least test) new outlook for my personal mail.

Anyway, I have moved on from this and given up on new outlook and now only accessing both my work mail and my personal mail with online services (outlook.office.com (office 365?) for work and email service from my isp for my personal IMAP account.

Thanks /Ruben

Are we near a fix for this yet? I would like to have outlook on my computer again

Hi phoyer

Greetings!

Thank you for posting in Microsoft Community.

We understand that you need help with this concern. We will work together to achieve your desired resolution.

For me to better understand the issue, I’d like to ask a few questions:

• What is the version and edition of your Outlook app? Go to File > Account > Product info (ex. Microsoft 365 for Business).
• Can you please provide us a screenshot of the things that you want to achieve on your end?
• What is your email domain name? ex. @Yahoo.com

Are you referring to the screenshot I have provided below?

We look forward to your reply.

Sincerely

Juhn Jac

Microsoft Forum Moderator