NEW Outlook app: how to add an IMAP account with user name different from email address?

Anonymous
2023-10-03T17:11:29+00:00

The advanced configuration will allow me to specify an SMTP user name but there is no way to configure the IMAP user name being different from the email-address.

Outlook | Windows | New Outlook for Windows | For business

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  1. Anonymous
    2025-04-28T18:08:35+00:00

    Your provider is working with the email address login, I'm afraid. Behind the scenes.

    The screen shot you provided shows that Outlook new is sending the email address as a login.

    My email provider does not autoparse the email address as a login. Yours does, apparently.

    Thanks, though - you've been very patient with this.

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  2. Anonymous
    2025-04-28T14:12:00+00:00

    it is possible your "email looking" username can be used to setup the account which will eventually work with the intended address.

    Example , i can add my account using my ...@onmicrosoft.com address and still eventually use my proper email address (actual domain)

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  3. Anonymous
    2025-04-28T13:20:05+00:00

    Well, there you are wrong. The username and the email address are different but I'm not showing that info. I use WPX Hosting for my IMAP emails and they do not use same email & username credentials.

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  4. Anonymous
    2025-04-25T14:56:56+00:00

    This is what I have:

    Win 10 using New Outlook that I just installed and using a M365 account with 2 IMAP's using the new Outlook. I did this inside the Control Panel "Mail" . Sorry if I'm missing something just thought I'd share how I did it.

    ImageImage![Image](https://learn-attachment.microsoft.com/api/attachments/2b28af2f-6a25-43b8-8105-39585c631ac8?platform=QnA

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  5. Anonymous
    2025-04-25T07:08:43+00:00

    Sorry for you but it worked for me on 3 different email accounts that the email address is different than the username

    Understood - but we don't believe you're using IMAP on Outlook (new). That is not wired to the control panel on Windows 10.

    The behavior you're describing is current functionality for Outlook (old) aka Outlook 365 on Windows 10.

    These are different email programs with different setups.

    Either that - or this is new Windows 11 behavior.

    Can you provide more information about your version of Windows?

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